Shipping & Returns

Shipping

All products are made to order. Once your order is placed, it is processed and fulfilled by our manufacturing team.

  • Processing time: 2–5 business days
  • Shipping time (USA): 3–7 business days
  • International shipping: 7–15 business days

You will receive a tracking number once your order has shipped.

Please note that delivery times may vary depending on your location and external factors.

Returns & Exchanges

Because all items are custom-made, we do not accept returns or exchanges for:

  • Wrong size selection
  • Buyer's remorse
  • Design preferences

However, we will replace or refund items if they are:

  • Damaged
  • Defective
  • Misprinted

If you experience any issue, please contact us within 14 days of receiving your order with:

  • A description of the issue
  • Clear photos of the product

We will review and resolve your case as quickly as possible.

Order Issues

If your order is lost in transit or arrives damaged, contact us and we will work with our shipping team to resolve the issue.

Contact

For any shipping or return questions, contact us at:
support@omniwiz.ai